John Thomas, Group Executive, Virgin Australia Airlines
'Global aviation trends and delivering customer experiences’
The ABCC thanks Karl Schuster, Velocity Frequent Flyer CEO, Virgin Australia Airlines for stepping in to represent John Thomas at the last minute. John was unable to travel to Melbourne, but Karl spoke with the ABCC CEO, David McCredie on the initiatives and importance of Virgin's Velocity programme.
Sunsuper were our very supportive Event Partner, and they were represented by David Woodhall, Head of Corporate & Institutional.
There are some memorable photos in our Photo Library : click here
John Thomas joined the Virgin Australia Group as Group Executive, Virgin Australia Airlines in September 2016 and is responsible for all aspects of Virgin Australia Airlines. John previously led management consulting firm LEK’s global aviation practice, where he was also the head of their Asia-Pacific business. John played a key role in personalising the customer experience and building new ancillary revenue streams in the US aviation market.
This is a rare opportunity to discuss trends in the global aviation industry with one of its key participants.