1. Event Cancellation Policy

Unless specifically stated on the event invitation that the invitation is not transferable, you are able to send another person to take your place at the event if you cannot attend.

If the purchaser cancels the booking:

If you are unable to attend, and cannot find someone to take your place, the following policy applies:

Cancellations will be accepted up to 72 hours prior to the event.

Conditions for cancellation:

a. Cancellations will be accepted by email or fax only.
b. You can use the full credit for another event. (The credit must be used within 4 months).
c. Refunds can be issued, but an ADMINISTRATION FEE of $20.00 (incl GST) will be deducted from the refund.

Cancellation less than 72 hours prior to the event:

a. Refunds will NOT be issued and a credit will NOT be issued.

If ABCC cancels the event:

a. The credit can be used for another event; or
b. A full refund will be issued. An Administration Fee will NOT be charged.

2. Online Payment Method

Payment for event bookings and membership can be made by credit card - Diners, Mastercard and Visa are accepted. The ABCC uses an ANZ e-gate secure environment. Payments made by credit card do not attract a surcharge.

Please note in addition to your credit card number, you will be required to input the Credit Security Code ("CSC") printed in ink on either the back or front of your card. This is a 3-digit code which appears on the back of the card.

3. Confirmation of Online Purchase

Once your purchase has been approved you will receive an email confirming your purchase. This email will contain a receipt number which will be your reference for all dealings with your purchase.